Capital Vacations, LLC (the “Company”) has a strong commitment to providing excellent service to all of our customers and visitors of this website, including respecting your privacy concerns. We understand that you may have questions about how this website collects and uses the information that you provide to us. We have prepared this statement (“Statement”) to inform you of the privacy principles that govern this website. Your trust and confidence are our highest priority.
If after reviewing this Statement you have any questions or privacy concerns please send an e-mail to privacy@capitalvacations.com or send a letter to:
Website Privacy
Att: Brand
2024 Corporate Centre Drive
Suite 101
Myrtle Beach, SC 29577
United States
Privacy of user information
We collect only the pertinent information necessary to enroll you as a member or process your transactions. We do not otherwise sell, rent, or give away your information to unrelated third parties except in cases where you specifically request it or approve it, however, we may share your contact information with our affiliate partners and their subsidiaries who may engage in marketing, advertising, and promotional activities. Note however that you will never be tricked into signing up for anything. Options to receive more information will always be clearly explained to you and your participation in any promotion is optional.
Travel and other Services and Products
To provide you with a single source for purchasing travel services and discounted products and services, we have entered into agreements with select reputable industry partner companies that provide inventory/services directly or aggregate inventory/services from suppliers. If you choose to make a booking on this website, it is necessary for you to provide personally identifiable information to execute the purchase. This information is then provided directly to or through our partners to the suppliers (e.g., resorts, cars, cruises, golf courses) for processing. By contract, these parties and suppliers that we deal with directly are required to keep your personally identifiable information secure while processing your transactions. Once you have initiated a transaction with a supplier, your personally identifiable information may be subject to that supplier’s privacy policy. The Company has no control over suppliers’ privacy policies and practices.
The Use, Storage, and Security of Information
Our website uses “cookie” technology. “Cookies” are encrypted strings of text that a website stores on a user’s computer. Our website requires the use of a cookie throughout the online reservation process. Without cookies, we will not be able to keep the information you enter on multiple pages together. For example, unless the Company can remember the dates you used in your resort search, we will not be able to check availability. Cookies also enable us to customize our website and offerings to your needs and provide you with a better online experience on the Company.
We do not use cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with the Company. Cookies do not corrupt or damage your computer, programs, or computer files.
You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our website.
Third-Party Services
The Company is engaged with third-party servicers to perform some of the services related to payment processing. The Company may disclose your personal information to third parties, as may be required, for us to provide you access to services related to payment processing. Only information that is directly relevant and necessary to process your transactions will be shared.
The Company partners with third-party payment processors to facilitate payment for certain services and goods found on the Company’s website. The Company may disclose your personal information to third-party payment processors for the following purposes:
- to facilitate the processing of payment cards used to process your payment
- to assist in resolving disputes (e.g., billing or transactional disputes)
- to prevent, detect, mitigate, and investigate potentially illegal acts, fraud, and/or security breaches
As stated above, we do not disclose your personal information to third-party payment processors for their marketing and advertising purposes.
Conditions of contact by the Company
As a registered Company user and after you process your online booking, you’ll receive our e-mail newsletter and any other offer information that you request. You may receive e-mails associated with your activities on the site such as travel confirmations, updates to your itinerary, and information associated with other trips you have taken or requested as an answer in response to your inquiry. You may also receive communications via Text Messaging Service, including multiple reoccurring messages (messaging and data rates may apply). Customize your message-based interactions by replying to messages with keywords:
- “STOP” to opt-out of the messaging service;
- “RESUME” to opt back in; or
- “HELP” to receive assistance with the messaging service.
As mobile access and text message delivery are subject to your mobile carrier network availability, such access, and delivery are not guaranteed. Consent to these terms is not a condition of purchase.
Advertising and third-party links
Some of the Company advertisers, affiliate partners, and their subsidiaries may request information directly from you or link to sites that do so. We do not endorse or have control over the content or policies of third-party websites.
The Company is only responsible for the privacy policy and content of this website. We are not responsible for the privacy practices or the use of cookies on websites that you have accessed this Website from and to the non-Company websites that you may access from this website.
Information Accuracy or Opt-Out
We are interested in maintaining the most current and accurate information about each of our visitors and customers. If you have provided personal information to us in the past and have moved or changed email addresses, please let us know. If you would like to stop receiving communications or services feel free to email us at privacy@capitalvacations.com. Please put “Remove” In the subject line.